Privacy Policy

1. Introduction

This Privacy Policy explains how personal data is collected, used and protected by Dr Sarah Jenkins.

Dr Sarah Jenkins is committed to protecting your privacy and handling your personal data in accordance with UK data protection laws, including the UK GDPR and Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following information:

  • Personal details (name, email address, phone number)

  • Medical information relevant to consultations and treatments

  • Appointment and booking details

  • Payment information (processed securely via third-party providers)

  • Website usage data (via cookies and analytics tools)

3. How Your Information Is Used

Your information may be used to:

  • Provide consultations and treatments

  • Manage appointments and bookings

  • Communicate with you regarding your care

  • Process payments and orders

  • Improve website performance and user experience

  • Comply with legal and regulatory obligations

4. Medical Information

Any medical or health-related information provided is treated as special category data and handled with the highest level of confidentiality.

This information is only used where necessary to provide safe and appropriate medical care.

5. Legal Basis for Processing

Personal data is processed under the following lawful bases:

  • Consent – where you provide information voluntarily

  • Contract – to deliver services you have requested

  • Legal obligation – where required by law

  • Legitimate interests – for business operations and service improvement

6. Sharing Your Information

Your data will not be sold or shared for marketing purposes.

Information may be shared with trusted third parties where necessary, including:

  • Payment providers (e.g. Stripe, PayPal)

  • Booking or patient management systems

  • Regulatory or legal authorities if required

All third parties are required to handle your data securely and in accordance with data protection laws.

7. Data Storage & Security

Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss or misuse.

Only authorised individuals have access to personal and medical information.

8. How Long We Keep Your Data

Personal data is retained only for as long as necessary:

  • Medical records may be retained in line with clinical and legal requirements

  • Other personal data is retained only as long as required for business or legal purposes

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where appropriate)

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

10. Cookies

This website uses cookies to improve user experience and analyse website performance.

For further information, please refer to the Cookie Policy.

11. Third-Party Links

This website may contain links to external websites. Dr Sarah Jenkins is not responsible for the privacy practices of these sites.

12. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Dr Sarah Jenkins
Email: drsarahpjenkins@gmail.com